Message Board

Welcome to the GIQuIC Registry!

IMPORTANT NOTICE:

The intermittent connection issues accessing the application that were reported the morning of July 17th were resolved the same day at 11:30am EST. Many of you will have seen the resolution immediately, for some it may take up to 48hrs.

HOW to ACCESS the HelpDesk

• To access the HelpDesk (ZenDesk) supported by the ARMUS by HealthCatalyst support team:
  • Click on this link ARMUS Support ZenDesk where you will be able to:
    • Create a HelpDesk ticket
    • Access GIQuIC resources such as: recorded GIQuIC registry platform training sessions, GIQuIC QuIC Bites webinars, newsletters and other GIQuIC educational resources.
• If you are having difficulty accessing the HelpDesk (ZenDesk) please send an email to armus.support@healthcatalyst.com.
  • PLEASE DO NOT send any PHI (Patient identifiers or related dates) in your emails even if encrypted. 
• If you receive no reply from our support team to your ticket within a few hours, please do contact us via phone 1-800-942-7687.

 

IMPORTANT INFORMATION

• There is a 30 minute training video of the new GIQuIC Registry platform on ZenDesk that gives an overview on how to use the application. Please click GIQuIC Registry Resources - ARMUS by HealthCatalyst Platform Training and then go to the "January 2024 New Registry Platform Focused Review: QuIC Bite Webinar.mp4" or the pdf link.
• Please join us for the Monthly GIQuIC Lunchtime Live Webinar. These will occur on the first Wednesday of the month at 11:00am Central Time. To register for this webinar, please click on the the following link: Monthly GIQuIC Lunchtime Live Webinar Registration

Key Links to Helpful Tips

• Help for Accessing the GIQuIC Registry - Invitations, Logging in and MFA (Device Authorization).pdf
• Help for Managing Providers - How to Add, Update, and Deactivate Physicians.pdf

GIQuIC ARMUS by HealthCatalyst Registry Release Updates - July 11th, 2024 release notes, includes information about updates to Data Entry, Uploading and Analytics.